(In the case of eye makeup, a detailed designation is required. For example, a designation such as the color, shape, and eyelashes of the eye shadow is required.
** The flow of makeup** 1. Please purchase additional customized makeup products after purchasing makeup products.
(1 doll, 2 parts can be changed)
Example: If you want to modify two parts, => 2points: 20$.
2. Please let us know what you want to change through comments, Q&A boards, or e-mails.
3. Check the customer's request and start the makeup work.
4. After the makeup is completed, we will ship it.
NOTICE * You can only change the same size. (Only basic LUTS makeup)
* This is an additional payment product for customers who have already purchased makeup to change their makeup additionally.
* Only unlimited doll makeup is allowed. * The result can not match the image you thought.
* We will repair the makeup when there are obvious damage or makeup mistakes.
(It is impossible to repair makeup damage or conditions that are not visually identified by images.)
1. PayPal (lutsdoll.co.ltd@hotmail.com)
2. Credit card (PG:Eximbay)
3. bank transfer (Please send Bank transfer fee 30USD together)
* The payment for order is confirmed once a day, in 10:00~11:00 a.m. of business day.
* It takes 1~2 business days to confirm your payment using PayPal. Bank transaction takes 1~2 weeks. Credit card payment is confirmed immediately.
* When the payment is confirmed safely, the order status would be 'Payment confirmed - order in process'.
* Payment should be sent within 7 days since order is made (including holiday), unless the order is automatically canceled.
Shipping Information
Shipping Method : No delivery required
Shipping Area : Worldwide
Shipping Costs : Free
Shipping time : 5 - 14 days
Shipping Information :
Returns & Exchanges
If you have any problem on our product, please contact us through Q&A board immediately.
You MUST contact us WITHIN 5 DAYS since you receive item. (Based on EMS Tracking arrival date)
If there is shipping accident / product defect, free exchange & return can be offered. Otherwise, return / exchange cost can be charged.
On detail of our return and exchange policy, please refer to our GUIDE
1. Item return & exchange policy (Click!)
2. Damaged item return & exchange policy (Click!)